Search Comments or Direct Messages by Username
Easily Track Conversations With Specific Users

Community managers rejoice! Building relationships with your community is becoming an even more natural part of your workflow. To identify comments or direct messages from a particular user, you can now search for names or usernames. Analyze conversations and keep track of what a user is posting across all channels. To make the most out of it, you can search for DMs and comments by user in three ways: 

1. In the Community module, type any name/username into the search field. This will show all conversations across your feeds.
2. Alternatively, choose a specific comment, click View Whole Thread. Then, type the name/username into the search field, and in an instant, you’ll see all threads with the user.
3. If you want to go one step further and create a specific feed that automatically filters all comments and DMs by a user, click on Filter and type the name/username into the search field.

Searching for comments and direct messages by users is a fast and easy way to improve relationships with your community. It lets you understand the context of conversations without having to scroll through your feeds – giving your fingertips their well-deserved beauty rest.

Export Paid Analytics to Excel and Powerpoint
Streamline Paid Performance Reporting

Don’t waste another dollar on underperforming ads! With the Paid Analytics module in Socialbakers, unify all paid data in one place and get a comprehensive grasp of your ads spending and performance.

With this release, paid performance reporting has become even more streamlined. In fact, you can now export any customized view to Excel or Powerpoint for easier analysis. Simply select any view that you’re interested in and click on the Export button at the top of the page. This will automatically generate an .xlsx or .pptx export. Plug the report into additional reporting systems, conduct more in-depth analyses, or share the reports with your team or manager. Easy!

Now, if you’re new to Paid Analytics in Socialbakers, you may want to take a step back and read this article before getting started.

Use Collection Videos in Publisher
Scale Your Content Strategy from HQ to Regional Markets

79% of marketers believe that content-led marketing campaigns will continue to grow over the next two years (World Media Group Research, 2019). Socialbakers’ Content Hub helps brands take data-driven content planning to a whole new level. It’s a central place for organized and integrated campaign planning. And with Content Collections, brands can easily save, share, and discuss content with key stakeholders.

This week’s release is a great addition for brands wanting to scale their content and distribute it to regional teams or agencies. Videos that were uploaded to a Collection from a local drive can now be used straight in Publisher. And all that, with the click of a button! Being able to publish videos from Collections allows you, for example, to push content pieces from Headquarters to regional markets, leverage local content, and more – with data guiding every decision.