Your fans and followers aren’t the only audiences you should be keeping up with on social. Many people won’t post directly to your wall or tweet at you, but they’re still saying something about your brand, product, or services you want to hear. 

With Socialbakers integrated Listening, you can monitor keywords, mentions, or hashtags across Twitter, Facebook, and Instagram. Get a comprehensive view of what’s being said, and use those insights to create the experience your audience deserves. If you want to get started yourself, read this guide, which will walk you through the steps to get started with Socialbakers Listening.

Listening Integration with Digimind

Combining the power of Socialbakers’ unified social media marketing & care platform with Digimind’s listening intelligence empowers businesses to deliver excellent experiences and people-first care. One of the recent collaboration is this comprehensive report, looking at the rise of stay-at-home industries since the outbreak of COVID-19.

Our partnership with Digimind allows you to enhance your listening capabilities by feeding Digimind insights from across social and the web into the Socialbakers platform. Connect the best of both tools in one central space and seamlessly integrate Digimind's capabilities right into the Socialbakers platform.

With a strong emphasis on audience research and analysis, Digimind works with millions of online sources from social media channels to Chinese sources such as Weibo and WeChat. 

To learn more about this integration and how to leverage it, reach out to your Account Manager or email support@socialbakers.com.